At Zoe Gadgets, we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping. Below are the details of our shipping policy.
1. Shipping Methods
We offer a variety of shipping options to meet your needs, including standard and expedited shipping. The available options will be presented at checkout.
2. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
3. Shipping Rates
Shipping costs are calculated at checkout based on the shipping method selected and your delivery location. We strive to provide competitive shipping rates.
4. Delivery Times
Estimated delivery times vary based on the shipping method chosen and your location. Please allow 3-7 business days for standard shipping for your order to arrive. Delays may occur due to unforeseen circumstances, such as weather or holidays.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees, taxes, and tariffs may apply, and are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.
7. Missing or Damaged Items
If your order is missing or arrives damaged, please contact us at [email protected] within 7 days of receiving your order. We will work with you to resolve the issue promptly.
8. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at [email protected].